- Making a difference, one smile at a time
Mears’ vision is to make a positive difference in the communities we serve. We do this by improving homes, improving communities and improving lives. Our approach is based on the development of outstanding partnerships with employees, clients, tenants, their families and the wider community.
Our customers are at the heart of everything we do. The common purpose of our team is to make people smile!
How do you report a repair?
We encourage customers to report repairs to us as soon as they are aware of a problem.
All repairs can be reported by telephone on 033 0678 0277
are at the
Heart of everything we do
We recognise that sometimes things go wrong and customers may wish to make a complaint.
It is important to us that customers are able to express their views and that this feedback is used positively to improve the services we offer. We welcome all feedback including complaints, compliments or comments from anyone who interacts with our business.
The Property Ombudsman’s definition of a complaint is: